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Always Boutique Store Policies

Store Policies

PAYMENT TERMS

Always Boutique accepts all major credit cards; AMEX, MasterCard and VISA; and EFT Payment. Alternate payment methods may be considered and can be discussed prior to purchase. Please contact us at sales@alwayslv.com.
 

SHIPPING

Our goal is to process your order quickly and ensure its safe delivery. We offer free UPS ground shipping for all domestic orders and flat rate shipping fees for expedited and international orders regardless of how many items are in your order. Please note that we cannot ship to P.O. boxes.

All purchases are shipped via UPS. To estimate the total delivery time for your purchase, please allow one to two business days to process your order for shipment, in addition to the time indicated by your preferred shipping method (i.e. UPS next day, second-day, ground). Orders are processed and delivered Monday through Friday, excluding holidays. Always Boutique cannot be responsible for unanticipated delays.

We understand that getting your item quickly is very important to you, and we make every effort to ship your purchase the same or the following business day, Monday-Friday excluding holidays. Each item is securely packed.


INSURANCE coverage is included  Always Boutique will not be responsible for 'lost' packages. To avoid this please be sure that your mailing address provided with payment is current and accurate.

TRACKING information is available for all packages and customer will be emailed a tracking number once purchase has been shipped; usually the same or following business day. If you have questions about the delivery of your purchase, please contact us via e-mail at: sales@alwayslv.com.

INTERNATIONAL: Please contact us for international shipping.


Shipping Fees and Estimated Time in Transit
 

Shipping Method
Estimated Transit Time
 
Fee per Order

Standard (UPS Ground)
 

1-5 Business Days
 

FREE

Expedited (UPS 2 Day)
 

2 Business Days

$24.95
 

APO/FPO, Alaska, and Hawaii (USPS Priority Insured)
 

6-10 Business Days

FREE

Canada (USPS Priority Insured)
 

6-10 Business Days

$19.95

Canada (USPS Express Insured)

3-5 Business Days

$29.95
 

International (USPS Priority Insured)
 

6-10 Business Days

$29.95

International (USPS Express Insured)

3-5 Business Days

$39.95
 


  *
Some exclusions may apply for extra large/heavy items, i.e. trunks; and will be noted on the product detail page.


RETURN POLICY

Our goal is to ensure that you are 100% satisfied with your transaction. It is very important to us that you are 100% satisfied with your purchase. We have an easy, no hassle return policy! 

If for any reason the product does not meet your expectations upon arrival, you have 21 days to return the merchandise for a refund or exchange. The product must be returned unused including any additional extras, such as: dust bag, gift box, gift bag, receipt, lock, keys, tags, etc. accompanying purchase to qualify for a refund or exchange. Refunds are issued for the price of the product and any taxes. Shipping costs are non-refundable. At Always Boutique, we are committed to selling only first-quality, genuine designer merchandise. If for any reason your product is damaged when you receive your goods we are more than happy to assist you with correcting the problem. If your item is incorrect and not what you ordered please contact us, we will ensure the fastest service to get the incorrect item back from you and to replace you with the correct item you ordered. Please include the reason for the return and any comments about the product that may help us improve our product selection in the future. We suggest that all items be returned to us by a shipping method with which you can obtain tracking or delivery confirmation. Please be aware that it is your responsibility to ensure that the goods are returned in exactly the same condition as they were delivered. Always Boutique reserves the right to refuse any returns if they do not meet the standards outlined. For further questions, please contact us by email sales@alwayslv.com
.

Return your package to:
Always Boutique
Attn: Returns
2595 Cove Circle NE
Atlanta, GA 30319

 

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